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Privacy policy

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This Privacy Policy regulates the collection and processing by IDE of the personal data that you provide as a user of this accessible website under the domain name of, including the current news, multimedia or news services, social networks, information services through Newsletters or any other functions which at any moment are available via this website. This is without prejudice to the specific provisions established in certain sections, forms or services available on this website in order to offer you the relevant information and, where applicable, obtain your consent.


 Who is the data controller for your data?


The owner of this website is IDE Electric, SL. (hereinafter, IDE), trading company registered in the Zaragoza Trade Registry, on sheet 28, volume 1148, book 0, Page Z-3914, 1st entry, with TIN B50180397 and registered address in Calle Leonardo da Vinci, 2 Pol. Ind. Los Huertos, 50800 Zuera, Zaragoza (Spain).

The company has appointed a Privacy Controller, responsible for the control and management of privacy at IDE and whom you can contact via the e-mail address

IDE declares that they observe the current Spanish and European legislation with respect to Personal Data Protection, specifically, Organic Law 3/2018 of 5 December, on the protection of personal data and the guarantee of digital rights and Regulation 2016/679 of the European Parliament and the Council of 27 April 2016. Furthermore, pursuant to the state of the technology, the nature of the data and the risks to which they are exposed, IDE declares that they apply the appropriate technical and organisational measures to guarantee the confidentiality and privacy of the personal data collected via this website, together with the integrity, availability and safety of the same, carrying out the necessary actions to prevent any alteration, loss, unauthorised access or fraudulent use of the processed data.

IDE guarantees that the user’s personal data are processed fairly, lawfully and transparently, and that they have been collected with the explicit consent of the user following notification of the purpose of the processing expressly indicated in this Privacy Policy, or on the basis of any other legally established legitimate cause.

IDE will not process or share the users’ personal data except as permitted under current legislation, at the request of the competent authorities or when they have the express and previously informed consent of the user.

IDE will not use the users’ personal data for purposes other than those previously informed when the user sent the data.


Personal information and processing of personal data What does this mean?


Personal information refers to any information relating to an identified or identifiable natural person, directly or indirectly (name, identification number, details of location or specific factors regarding the physical, psychological, genetic, mental, economic, cultural or social identity of the person, exact information about the geographical location, financial information and bank account numbers, and unique identifying elements such as ID, IP, MAC, social security, driving licence numbers, etc.).

Specially protected personal information is information relating to the race or ethnic origin, political opinions, religious beliefs, membership of workers associations, physical or mental health, additional medical information including biometric and genetic data or sexual preferences, criminal record or convictions.

Processing of personal data means any technical proceedings, management and operations performed upon personal data or sets of data, whether or not by automatic means, and which enable the collection, recording, organisation, storage, adaptation
or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, or combination, restriction, erasure or destruction.

IDE does not collect or process personal data classified as specially protected from users or from special categories.


How the personal information is used

 Transparency and information about personal data protection.


IDE values for processing personal data:

Legality and loyalty

Your prior consent is always required for the processing of your personal data for one or more specific purposes which will be notified prior to the sending of the data. Unless the processing of your personal data is based on any other legitimate cause in accordance with the current applicable legislation.


Users are only asked to provide the data which are strictly necessary with respect to the purposes of the data processing.

Limitation of the storage time

The data are stored for the necessary duration according to the purpose of the processing, giving notice in each case of the storage time. Regular reviews and updates are made of the personal data, eliminating inactive records or those that are no longer necessary as the purpose of the processing has been completed.


Adequate organisational and technical safety measures are applied for the processing of personal data, guaranteeing their confidentiality and minimising the risk of unauthorised access or undue use of users’ personal data by third parties.


This policy contains all the information regarding how IDE uses your personal data. As a general rule, personal information is collected, used, disclosed, transferred and stored when it is necessary for the provision of services and for operational and business purposes, as described in the present Privacy Policy.


How are your data collected via the website?


The data processed at IDE have been obtained from you personally, through the different forms which you complete while browsing through this website; through the sending of an e-mail with a query or as a result of telephone communication.

In the event that the personal data provided belong to a third party, you guarantee that this third party has been informed about this privacy policy and you have obtained authorisation to provide their data to IDE, for the purposes listed below.

We collect your personal information via:

Via the afore-mentioned channels, the following information can be collected:

  • Identification and contact details: name and surnames, company, province, country, telephone number, e-mail address, etc.
  • User names and passwords as a user registered on this website
  • Personal details in the event of applications/job offers and/or recruitment processes in which you voluntarily take part. In particular, your academic qualifications, specific training and areas of preference. When you attach your CV to the “Work with us” form, all the personal details contained in this document are collected.
  • Details relating to orders, delivery notes and invoices which are given on the incident management form. Similarly, this form may include additional contact information such as your customer code, contact person, etc.
  • Web browsing details (IP address, visits to web pages, connections to WiFi networks, etc.).
  • Any other information and/or file which you freely decide to send to IDE.

The information collected via the use of cookies, details of which can be found in our Cookies policy.

Sometimes from the IDE website you are directed to links belonging to third-party collaborators who are responsible for processing users’ data collected in these forms, as is the case of certain digital construction platforms.


Your commitment, the authenticity of the data you provide


The user declares that the personal data they provide to IDE at any point during their use of this website are authentic.

As the user, you must be aware that you are solely responsible for any injury or harm, direct or indirect, which may be caused to IDE as the party responsible for this website or to a third party if you complete any form using false data or belonging to third parties without their prior consent resulting in fraud, injury or harm.

To keep your data up-to-date and accurate, the user is requested to notify any changes which may occur in the data provided.


Consent of minors


People of all ages are authorised to use this website.

However, to submit your personal data, the user must be over 14. If this is not the case, the data should be submitted by their father, mother or legal guardian.

IDE reserves the right to request a copy of your ID or equivalent document which accredits your legitimacy in the event of suspicions founded on the underage status of the user.

IDE recommends that parents, supervisors or legal guardians supervise or take the relevant precautions while minors are browsing the internet, and that they establish filters for the information or content which minors may or may not access.


Purpose of the processing performed by IDE


IDE advises that all the personal data provided by the user through this website will be processed by IDE as the data controller for the following purposes:

  • To manage and process each of the services requested.
  • To manage the queries made via the Contact Form and to provide a suitable answer.
  • To manage your application for employment or participation in recruitment processes via the Work with us
  • To send you commercial information about news, products and services, only in the event that you have expressly authorised this and been previously informed.
  • To manage additions to and removals of user records from the IDE databases for electronic communications.
  • To process and manage the contracting and provision of services which, where applicable, are agreed with IDE via this website.
  • To manage your subscription to our information “newsletters” and the sending of the corresponding electronic communications, only if you have given your consent.
  • To address the exercise of the rights of interested parties.
  • Legal obligations: We may be required to use and retain personal data for legal and regulatory reasons, including the prevention, detection or investigation of a crime, prevention of losses or fraud or to comply with the requirements of internal and external audits, with the objective of ensuring information security, or the prevention of crime, which might entail their processing: (a) by virtue of the applicable law, which may include laws outside the user’s country of residence; (b) to respond to requests from courts, security organisations, regulatory bodies and other public and state authorities which may include authorities outside the user’s country of residence; (c), and to protect our rights, privacy, safety or property or those of other people.
  • Legitimate interest: IDE may transmit your personal data to associated companies or third parties for the purposes of business management.

Prior to sending any request or information via the e-mail addresses published on this website, the User confirms they have read this Privacy Policy, which for legal purposes, implies their informed, free, specific and unequivocal consent to the processing of their personal data for the purposes indicated, without prejudice to their right to exercise their rights in accordance with current legislation and the provisions of this Privacy Policy.

The afore-mentioned consent implies the authorisation of the processing of your data by IDE under the terms established in this Privacy Policy, and by the jointly responsible parties and data controllers contracted by IDE and to control compliance.

Users’ personal data which is processed by IDE is not always obtained directly from the same. Our servers, through the use of cookies, collect certain information automatically which, associated with other data, may identify the user.


International transfer and communication of your data


In some cases, IDE uses third-party services and tools for the management of some of the services offered on this website. Some of these services may be the property of third-party residents outside the European Economic Area.

IDE endeavours to use safe tools whose servers are preferably located in Spain, or failing this, in a member state of the European Union, or which comply with the European laws in light of the guidelines and recommendations of the Spanish Data Protection Agency, the European Commission and the community agreements of reference with respect to the international transfer of data.

If the international transfer of data is necessary, acceptance of this Privacy Policy, with each of the forms in which you may provide your data, will imply that you as the User expressly consent to the afore-mentioned transfer.


 How long are your data stored for?


As a general rule, personal data are stored for as long as you do not withdraw your consent to the processing or request their deletion, and for the time necessary to comply with the legal obligations that IDE is required to observe.

In any case, we advise you that IDE has established internal policies for data cleaning, intended to control the storage times of personal data in their possession, and consequently the data may be cancelled when they are no longer required and/or suitable for the purpose for which they were collected.


Security Measures Applicable to the Processing of Personal Data


In order to protect Users’ personal data, IDE ensures and controls its data controllers, in the application of the technical and organisational measures in line with the state of the art in order to protect personal data, taking into consideration the scope, context and purposes of the processing, and the risks of probability and severity variables for the rights and liberties of the interested parties, ensuring it is able to guarantee confidentiality, integrity, availability and resilience of the processing systems and services.

In particular, IDE has implemented an authorisation and encryption protocol which guarantees that the personal data consulted by IDE are transferred to our servers via a safe SSL («Secure-Socket-Layer») SHA-256 connection with RSA encryption (1.2.840.113549.1.1.11), in order to protect them against third parties.

The information security policies and procedures are revised and updated regularly in order to meet the needs of the business, technological changes and regulatory requirements.

  • Technical and organisational measures are introduced for the safe storage and transfer of information, in order to protect it from attacks or accidental loss, and with respect to unauthorised access, use, destruction or disclosure.
  • IDE has a privacy and security risk assessment strategy, and a disaster recovery and business continuity plan designed to safeguard the continuity of our services and to protect our staff.
  • Appropriate restrictions are applied to the access to personal information.
  • IDE requires their providers who are responsible for processing the data to provide accreditation of suitable security controls for the processing of personal data which, in each case, they carry out.
  • IDE requires their employees and subcontractors to take continuous training in the area of information security, and in other relevant areas, as they have access to personal information and other sensitive data.

IDE declares they are able to act swiftly and efficiently to restore the availability and access to personal data in the event of the identification of a physical or technical incident, maintaining for this purpose a record of internal incidents, and the necessary management and control of backup copies which guarantee the recovery of the information in the event of a possible security incident.

IDE declares that users’ personal data is stored on safe servers, protected against the most usual types of attacks, and these are located in Spain.


Notification of personal data security breaches


In the event of a breach of the personal data security, unless it is unlikely that this security breach is a risk for the rights and liberties of the data subjects, IDE will inform the Spanish Data Protection Agency within 72 hours of receiving notification of the incident, providing a description of the nature of the breach, the possible consequences which may result from said incident, and the measures adopted or proposed to remedy the security breach; and if possible, the categories and approximate number of interested parties and data affected.

At the same time, IDE will notify the interested parties, as early as possible, when it is likely that the personal data security breach may involve a high risk for the rights and liberties of the data subjects, describing the possible consequences which may arise and the measures adopted or proposed to remedy said security breach.


Exercise of rights


At any moment the User may withdraw their consent and/or exercise their rights of access, rectification, erasure, restriction, objection and portability established in the European personal data protection legislation, by sending an e-mail to or by ordinary mail to IDE Electric, SL, en Leonardo da Vinci, 2, Pol. Ind. Los Huertos, 50800 Zuera, Zaragoza (Spain).

In this case, the user shall indicate the right they wish to exercise, attaching a copy of their ID or any other valid identity document which legitimises them for this purpose, including electronic identification certificates.


What are these rights?


The legitimate right of access for the user to obtain information about which personal data are being processed, the purpose of the processing, the data categories processed, the deadline or criteria for storage, the recipients or recipient categories; if profiles are prepared the significant information of the logic applied and the consequences of the proposed processing; the exercise of the rights of rectification or suppression of personal data and the restriction or opposition to the processing and the right to present a complaint before the Control Authority.

To exercise this right, the user is not required to provide a reason, unless it was exercised in the last six months.

If the User exercises their right of access, IDE is legally obliged to resolve the access request within a maximum of one month from the receipt of the request, providing a copy of the personal data, the subject of the processing, or permitting remote access to the same. IDE will also provide any other additional copy requested by the interested party, following payment of the fee resulting from the administrative costs of emission.

IDE may deny access and invoke in this case the protection of the Spanish Data Protection Agency if this access has been exercised in the previous six months, or is expected to, or because it prevents a national or Community regulation.

The legitimate right of rectification for the user to require IDE to rectify data it considers to be inaccurate or incomplete. To do so, the user shall indicate which data they are referring to and the correction to be made, providing documentation to support the amendment. In this case, IDE shall make the rectification as soon as possible and, in any case, within one month of receipt of the request. This deadline may be extended by a further two months if necessary, taking into account the complexity and the number of requests. IDE will notify the interested party of the extension within the first month after the date of the request.

The right of deletion (or “right to be forgotten”) means that the user has the right to require that their data are deleted when the processing is illegal, the interested party has withdrawn their consent or exercised the right of opposition and no other legitimate reasons prevail for the processing; they are no longer necessary for the purposes for which they were collected or processed; or they must be deleted to comply with a legal obligation of IDE.

The interested party does not have the right to require that IDE deletes their data when the processing is necessary to exercise the right to freedom of expression and information; to comply with a legal obligation; for the formulation, exercise or defence of claims; for public interest based on current legislation for reasons of public health or for the purposes of historical, statistical or scientific research.

IDE shall respond to the request as soon as possible and, in any case, within one month of receipt of the request. This deadline may be extended by a further two months if necessary, taking into account the complexity and the number of requests. IDE will notify the interested party of the extension within the first month after the date of the request.

The right of opposition means that the user has the right to require that their personal data are not processed or that the processing stops in the event that the processing is based on direct marketing, the preparation of profiles; the interests or rights and liberties of the interested party will prevail, especially in the case of a child, over the legitimate interest of IDE or third parties; historical, statistical or scientific research, unless the processing is necessary for reasons of public interest.

IDE shall respond to the request as soon as possible and, in any case, within one month of receipt of the request. This deadline may be extended by a further two months if necessary, taking into account the complexity and the number of requests. IDE will notify the interested party of the extension within the first month after the date of the request.

The right to restrict processing means that the user has the right to decide which personal data they do not want to be processed in the future. They may exercise this right when they have previously disputed the accuracy of the same; when the processing is illegal and in place of exercising the right of deletion they decide to restrict the data for future processing; or when they consider that IDE no longer needs the personal data for the processing purposes authorised, but on the other hand, the user requires them for the formulation, exercise or defence of claims.

In the event of restriction of the processing, the restriction may be lifted with the consent of the interested party; the possibility that the processing affects the protection of the rights of another data subject or legal entity; a legal procedure which justifies it; or if there is an important reason of public interest based on current legislation.

IDE shall respond to the request as soon as possible and, in any case, within one month of receipt of the request. This deadline may be extended by a further two months if necessary, taking into account the complexity and the number of requests. IDE will notify the interested party of the extension within the first month after the date of the request.

The right to portability means that the user has the right to receive the personal data provided to IDE or that IDE transfers to another controller, in a structured machine-readable format in common use, provided the processing is carried out by automated means and is based on the consent given by the user at some point for one or more specific purposes, or for the performance of a contract to which the user is party.

The right to portability will not apply when the transmission is technically impossible; nor when it may have a negative affect on the rights and liberties of third parties; nor when the processing is of public interest based on the applicable legislation.

IDE shall respond to the request as soon as possible and, in any case, within one month of receipt of the request. This deadline may be extended by a further two months if necessary, taking into account the complexity and the number of requests. IDE will notify the interested party of the extension within the first month after the date of the request.


Cookies Policy


IDE uses cookies (small data files which are downloaded to the user’s device or terminal on accessing the website, with the aim of storing data that can be updated and recovered by the installation controller) and other tracking technologies to carry out certain functions which are considered essential for the correct operation and display of the website and, in some cases, for storing and administering user preferences, enabling content and collecting analytical and usage data.


To obtain these analyses this website may automatically store certain information in the server’s records by using cookies or other mechanisms (such as browser session or local storage) which collect non-personal data about usage and browser habits relating to the use of this website by the user. These records usually include information such as, for example, the browser type and language, date and time of access request, URL, model of equipment or device, version of operating system and data about the mobile network used to access and browse the website.

The IP is personal data. However, IDE does not usually access this personal data as it is usually encoded by the analysis tools used belonging to third parties.


Applicable law and jurisdiction


IDE is based in Spain, and therefore the content of this Privacy Policy has been drafted by virtue of Spanish legislation and the applicable regulations of the European Union.

The user accepts that claims or complaints against IDE resulting from or relating to the operation or use of this website, and more specifically with the processing of your personal data, will be resolved by the courts of the competent jurisdiction in Zaragoza, Spain. In the event that IDE is required to make any type of complaint they will do so before the competent courts at the user’s address or in Zaragoza if they are non-consumer professionals or legal entities.

If the user accesses this website from outside Spain, they are responsible for complying with all applicable local and international laws.


Reservation of the right to modify the Privacy Policy


IDE may modify this Privacy Policy at any moment, in line with the evolution of this website and the content offered therein, should they consider it necessary, whether for legal or technical reasons or due to changes in the nature or layout of the website, without giving prior notification or warning to the user of these modifications, their publication on the website being considered sufficient for them to be applicable.

All modifications will be effective with respect to the users of this website following this modification. The continued use of this website after the publication of any change is considered to be acceptance of the same. Therefore, the latest date of modification will always be published at the end of this Privacy Policy, such that the changes made will be effective from said date.

If the User does not agree with the updates of the IDE Privacy Policy, they may withdraw from the same by not entering their personal data in the contact forms on the website, or by exercising their rights as explained above. If your rights are not satisfied, you may present a claim to the control authority.


Last update: 01/09/2021